If you have any question regarding your order or any of our products please send an email to [email protected] or dial our toll-free number (800) 469-9710
Yes, we have a retail store at the wonderful Mall of America in Bloomington, MN that is open Monday-Sunday from 10:30am to 9:00pm.
We ship all online orders from our warehouse located in Eden Prarie, MN
We make every effort to ship all orders within 24 hours of receiving payment verification.
You can check the status of your order by logging on to your account and check your orders.
We will also email you any tracking information available once the order is shipped.
We love yarn and we handle every piece with care. Your order will arrive in a package with enough space to keep your beautiful fibers and accesories in a perfect condition.
We currently ship only to addresses in the Continental U.S.